The purpose of this letter is to formally and publicly commend Michael Sirianni and RDI for the excellent service they have provided throughout the years of our association. In our opinion, the level of service you and your company have extended to our company has been far beyond our expectations. We have been so impressed with the level of support and service provided by Mr. Sirianni and the RDI team that we felt we needed to go on record with our praises. Your people truly deserve it. With an era of fading one on one service, you are the exception to the rule. RDI should be held up as an example to all others on the level of service you provide. What impressed us the most is the extraordinary effort put forth by your team and Mr. Sirianni to always come through with the products and services we need. It appears it is the team's extraordinary commitment to excellence in customer service and support that motivates them to go the extra mile. Mr. Sirainni and the RDI team have had a positive impact on the attitude and productivity of our staff. In closing, we believe that Mr. Sirianni and the RDI team truly deserve to be congratulated and rewarded for providing excellent customer service and support greatly beyond the expectations of our company.
