What do you carry?
We maintain an inventory of over 5000 diamonds specializing in .25 ct to 7.00 ct. with larger stones typically available. We carry Round Brilliants, Princess, Radiant, Marquises, Pears, Cushions, Emeralds, Asschers, Hearts, Ovals and Trillions. We have matched pairs of every shape along with trapezoids, and half moons. We stock round melee from .01 ct to .40 (D-K colors, VS, SI, I clarities). Additionally, we have loose natural fancy yellow stones in many shapes and mounted round and princess cut diamond stud earrings and round and princess cut tennis bracelets all in both white and yellow gold. Go To Inventory
Do you carry certified and non certified stones?
Yes. We have a large selection of GIA, EGL and AGS stones but also have plenty of non-certified diamonds. Our buyers don't buy every stone they see. On the contrary they are highly selective, typically buying only 7 out of 10 GIA certified stones and only 3 out of 10 EGL certified stones they review. What does that mean to you? It means we 'cherry pick' the best of the best that is out there, saving you that hassle. All are accurately graded and our experience tells us that any surprise you have when opening our box will be a pleasant one.
How long can I keep a stone on memo?
The memo term is 5 days. If you need an extra few days just give us a call and let us know the status. We work to maintain the 5 day memo so that we have more of the stones you want on hand.
How much is shipping?
We ship FREE overnight utilizing Federal Express. The only time there is a cost is if the total amount of the memo is below $500 or if you need it for Saturday delivery. In those cases we'll charge you a nominal $10.00 or $15.00 fee respectively. If you don't sell the stone, you pay the return shipping charges.
How do I get access to your web-site? Request Web-Site Access
Just call RDI at 1-800-874-8768 and you'll be connected to an expert account manager who can provide you with your client ID and the web-sites password. WE ONLY PROVIDE WEB ACCESS TO CREDIT APPROVED, JBT RATED CUSTOMERS.
How can I get an accurate description of a diamond over the phone?
Our account managers are extremely well trained both in diamonds and sales. They know what the key things are you want to know. Where are the inclusions/are they white or black? Is the stone eye clean? How does it face up? We work with literally thousands of jewelers around the country, and we know what your concerns are.
My normal account manager is out of the office or on vacation but I want them to get credit for my order. Should I call back?
Absolutely not. Your account manager will always get credit for your order, even if they are out of the office. At RDI, we believe in team work with every associate dedicated to all of our customers. So don't worry and order away!
Do you sell directly to the public?
We do not. We are dedicated to sell diamonds to brick and mortar stores only! Our web-site access is limited to our clients to review stones or to show our inventory as theirs in the store (with their designated mark-up applied). It is not a resource for the general public to purchase from.
